Let customers order
where they already are.
WhatsApp ordering and bookings for small businesses. No new app for your customers. A flow built around your services, rules and day-to-day work.
Final scope, price and schedule agreed in writing before work starts.
What it is
A way for your customers to request an order or booking through WhatsApp, using the information and rules agreed for your business. We define what the flow can handle and where a person needs to step in.
Who it is for
For example, a food business taking collection requests, or a service business receiving booking enquiries. These are possible uses, not a promise that every calendar, till or payment system is included.
What we agree to build
- The order or booking flow and the information it needs from a customer.
- Your catalogue or service details, rules and English/Spanish responses, as scoped in the proposal.
- Any required accounts, payment links or integrations, listed explicitly rather than assumed.
- The testing, handover and included changes for the agreed scope.
From enquiry to a working flow
Tell us what happens today.
Send your services or menu, opening hours and the steps you want the flow to cover.
Get a free proposal.
We put the scope, price and schedule in writing. You can review it without committing.
Approve before we start.
An accepted proposal and 50% deposit start the project. You see a preview and review the agreed tests before publication.
Hand over with clear limits.
We agree what is live, who handles exceptions and what ongoing support covers. Final terms stay in the written proposal.
One possible conversation
The example above shows a collection request and confirmation. Your business may need different questions and rules. It is an illustration of the idea, not a live WhatsApp ordering demo.
A clear starting price
Setup starts from EUR 300. The quote depends on your catalogue, payment needs, rules and integrations. Third-party charges and maintenance are separate items when required.
Customers use WhatsApp. The business may need specific accounts or integrations. Platform costs are not the same as a commission on your orders.
Before you decide
Do customers need another app?
No. Customers use WhatsApp. The business may need specific accounts or integrations depending on the agreed flow.
Can customers pay through WhatsApp?
An approved payment gateway can be linked if it is part of the scope. Money goes to the business account; MACD does not hold funds.
Is every integration included in EUR 300?
No. Setup starts from EUR 300. Catalogue, payments, rules and integrations determine the written quote.
What if WhatsApp changes its rules?
We assess the impact. Reasonable patches fall under agreed maintenance; redesigns or Meta costs are quoted separately.
How long does it take?
The accepted proposal sets the schedule. We do not promise a general 48-hour turnaround for a WhatsApp project.
Who is responsible for customer data?
Responsibilities are defined in the contract for the flow. Normally the business decides the purposes and MACD works under agreed instructions.
Tell us how customers order today.
Send the services or menu you offer and the steps that take the most time. We will start with a free, no-commitment consultation and proposal.
Talk about your flow →