Notes / Topics
Automation
3 notesAutomation
Could a ready-to-collect text reduce status calls?
Tally status calls, then test a notification when staff mark an order ready.
Automation
Could appointment reminders make cancellations easier to manage?
A simple way to measure missed appointments and test reminders with staff in control.
Automation
Rules or AI: which should you automate first?
Sort work into rule-based steps and judgment calls before adding AI.